Published in the New Hampshire Business Review (9/15/22)

Many business leaders and human resources professionals believe that cyber security is the responsibility of their information technology staff and managed services provider. However, ensuring that employees and their families have appropriate cyber security protection is an employee benefit that benefits employers as well.

Mistakes, lack of awareness, and general vulnerability of employees remains the most significant cyber security risk for most employers. Simply training employees about cyber threats typically fails to reduce that risk sufficiently. To have a truly cyber mature workforce, employers need to engage employees in cyber security. Teaching employees about the threats to themselves and their families, and making personal protection services available to them, is a much better method to engage employees in cyber security.

Training. Cyber security training is not most people’s idea of a good time. However, employees sit up and take notice when trainers talk to them about the prevalence and severity of the cyber threats to themselves personally, including their identities, credit files, financial accounts, personal devices, and home networks. Additionally, explaining that their aging parents and children face these same threats never fails to get employees meaningfully engaged. Employers can then translate that personal engagement into an increased awareness and commitment to the cyber security policies and practices that protect the business.

The following are a few training opportunities that typically motivate employees: (a) taking control of your credit bureau accounts, extinguishing fraudulent or unnecessary credit, and freezing or locking your credit; (b) obtaining identity, credit, and financial crime protection for yourself and your family; (c) ensuring that your personal financial accounts are secure from theft; (d) hardening your home network and online accounts; and (e) ensuring the online safety of yourself and your family members.

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Photo of Cameron Shilling Cameron Shilling

Cameron is a Director at McLane, Graf, Raulerson & Middleton. He has an active practice in New Hampshire, Massachusetts, and throughout New England. Cam leads McLane���s Privacy and Data Security Group. He comes from a background of handling technology, business litigation, and employment…

Cameron is a Director at McLane, Graf, Raulerson & Middleton. He has an active practice in New Hampshire, Massachusetts, and throughout New England. Cam leads McLane���s Privacy and Data Security Group. He comes from a background of handling technology, business litigation, and employment matters.

Cam���s expertise in data security includes managing security audits, preparing and implementing written data security policies, addressing day-to-day security issues, and investigating and remediating data security breaches. He has dealt with these issues under a range of state and federal laws, including the Gramm-Leach-Blilely Act, Health Insurance Portability and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH), Genetic Information Non-Discrimination Act (GINA), Children���s Online Privacy Protection Act (COPPA), Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transactions Act (FACTA), a number of state data security laws.

Cam���s expertise in data privacy matters includes creating and implementing information security policies, advising employers with respect to workplace privacy, advising clients with respect to social media, advising companies with respect to customer and consumer privacy, and handling claims against companies for invasion of data privacy. He has dealt with these issues under a number of state and federal laws, including the Electronic Communications Privacy Act (ECPA), Stored Communications Act (SCA), Computer Fraud and Abuse Act (CFAA), Fair Trade Commissions Act (FTC Act), Massachusetts��� Privacy Act, state Wiretap Laws, and a variety of other state laws.

Cam can be reached at cameron.shilling@mclane.com. His direct dial is 603-628-1351, and his cell phone is 603-289-6806.